Frequently Asked Questions
Everything you need to know about your Milligram home experience.
How do you ensure the quality of your home decor and furniture?
At Milligram, we partner with artisan manufacturers and use premium-grade materials. Every item undergoes a rigorous quality inspection for durability and finish before it leaves our warehouse.
What are your shipping rates and delivery timelines?
We offer flat-rate shipping on all domestic orders. Standard delivery typically takes 5-7 business days, while larger furniture pieces may require 10-14 days for specialized white-glove handling.
Can I return an item if it doesn't fit my space?
Yes, we offer a 30-day return policy. If the item is in its original condition and packaging, you can initiate a return for a full refund, minus the cost of return shipping.
Do you offer international shipping for Milligram products?
Currently, we ship to the continental United States and Canada. We are working on expanding our logistics to support more international destinations in the near future.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm for larger home investments.
How can I track my order once it has shipped?
Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to our carrier's portal to monitor your delivery progress.